Returns & Exchanges

Submit your return or exchange request directly through this page.

Start Your Request

How It Works

Submit your request using the form above
Our team reviews your request within 1–2 business days
Shipping payment is requested if applicable
Return pickup is arranged at your doorstep
Product is inspected upon receipt
Store Credit or exchange is processed after approval

Eligibility

Available for orders delivered within India only
Request must be submitted within 48 hours of delivery
Item must be unused, unworn, and unwashed
Item must be in its original condition with all tags intact

All returns and exchanges are subject to inspection and approval after the item is received by our team.

Shipping Charges

Customer Pays

Return and exchange shipping charges apply for size exchanges and personal-reason returns.

FitShastra Pays

We cover all return and replacement shipping for verified printing defects, garment defects, damaged products, or incorrect items received.

For defect or wrong-item claims, please upload a clear unboxing video and photos when submitting your request. Claims without supporting media may not be accepted.

Store Credit

How Refunds Work

Approved returns for personal reasons are issued as Store Credit only. Your credit is valid for 12 months from the date of issue and can be used on any future FitShastra order.

Frequently Asked Questions

Can I return an international order?

No. Returns and exchanges are currently available only for orders delivered within India.

What if I miss the 48-hour window?

Requests submitted after 48 hours of delivery will not be eligible for return or exchange. We recommend checking your order as soon as it arrives.

Can I exchange for a different product?

Currently, exchanges are available for size changes of the same product only. For a different style, you may use your Store Credit to place a new order.

How long does the process take?

Once we receive your returned item, inspection and processing typically takes 3–5 business days. You will be notified by email at each step.

What counts as a defect?

Defects include printing errors, stitching issues, fabric damage, or receiving an item different from what you ordered. Normal wear, minor colour chnages or self-inflicted damage does not qualify.

Is cash refund available?

No. All approved personal-reason returns are issued as Store Credit only. Defective or incorrect items may be replaced at no additional cost.